Have something in your scanjet to scan whether a document or picture, etc. A box will open with various options at the top is Scan. Click on Devices and Printers and the page will open to show all the devices on your computer. Giving my problem some more thought I discovered a way to use my hpsanjet 3500c with Windows 10 without downloading any new driver, etc.Ĭlick on Start, then Settings, Devices - scroll to the bottom of the page where you will see Related Settings with Devices & Printers and Device Manager underneath that. I tried downloading the file but when I went to install it, Windows 10 warned that one part of the file could be unsafe to install. I had the same problems when I upgraded to Windows 10. The zip file name I found the drivers in was: ef8565e9a42aac8cdf29cfdeefdec096.zip I went through 6 or 7 site safety checking sites and all of them rated driverscape as safe, but you may want to check again to be sure it is still safe. It should install and work fine after that (in Windows 10). click update driver and select the location of the folder you made. It should have a yield sign on it to indicate missing drivers. Look for your HP3500c in imaging devices. (Not sure what it's doing) The one in the zip file should be extracted to a folder (I would recommend calling it by the name of the device, HP3500c or similar) then go to device manager by right clicking the Start button and selecting device manager. Please check out and search for HP 3500c.īe sure to download the zip file labeled as version 8.0.0.0 as the first one is a generic driver monitoring and upgrading application. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If the issue still exists, please go to Control Panel -> Troubleshooting -> Configure a device and see if the culprit can be found. Microsoft does not guarantee the accuracy of this information. Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Otherwise, if the scanner works on other computers, please refer to this website to troubleshoot the issue: Installing and Uninstalling the HP Photo and Imaging Software in Windows Operating Systems It is better to contact HP directly to check the hardware. If the issue persists in other computers, it is possible the scanner is damaged. If the device is not listed in Device Manager, please plug the scanner to another computer and see if it works.
If the issue persists, please go to Device Manager (Click Start, type Device Manager in the Start Search box, and then press ENTER) to check the device status. Please unplug all other unnecessary devices and then plug the scanner to see if the issue can be resolved. Its driver for Windows 7 is provided by Windows Update. As Nano said, HP 3570c scanjet is compatible with Windows 7.
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